Refund Policy

Due to the nature of remote support, all remote service sales are final and non-refundable. Once a remote service has been performed, no refunds will be issued.

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For customers enrolled in our recurring remote support plans, you may cancel your service at any time after your initial 2-month commitment. There are no long-term contracts, and once the initial two months have been completed, your service can be canceled at any time without additional cancellation fees.

Lifetime Warranty on iPhone & Samsung Screens and Parts

We stand behind the quality of our repairs. All iPhone and Samsung screen replacements and eligible replacement parts include a Lifetime Warranty against manufacturer defects and workmanship.

If a part we installed fails due to a defect, we will repair or replace it at no additional cost.

This warranty does not cover:

• Physical damage from drops or impacts

• Cracked or shattered screens

• Liquid or water damage

• Accidental or intentional misuse

• Damage caused by unauthorized repairs or modifications

3-Month Battery Warranty

All battery replacements performed by Tech Connect Electronics include a 3-Month Limited Warranty covering manufacturer defects and installation issues.

If your replacement battery experiences abnormal performance due to a defective part during the warranty period, we will replace it at no charge.

The warranty does not cover:

• Physical or liquid damage

• Damage caused by misuse or unauthorized repairs

• Normal battery wear over time